PRIVACY POLICY
Privacy Policy:
Cloud Nine Accountants is an introduction service, By using our website you agree to this policy.
What Cloud Nine does Cloud Nine Accountants is a lead introduction service. We are not a firm of accountants. We do not provide accounting, bookkeeping, tax or financial advice, and we do not hold client money. When you request a quote, we introduce you to an independent accountancy partner who can contact you and, if you choose to proceed, provide services to you directly under their own contract.
Information we collect We may collect:
Full name
Email address
Phone number
Business information (such as business type, turnover band and the services you are interested in)
Information you provide through our forms or quote tool
How we use your information We use your information to:
Provide an indicative guide quote
Introduce you to an independent accountancy partner so they can contact you about your enquiry
Communicate with you about your enquiry
Meet our legal and compliance obligations
Improve our website and service
Sharing your information with an accountancy partner This is the main purpose of our service. When you submit an enquiry and give your consent, we pass your details (name, contact details and the business information you provide) to a selected independent accountancy partner so they can contact you about your quote and, if you wish, take you on as a client.
The accountancy partner is a separate, independent organisation and becomes an independent data controller of your information once it is shared. They handle your data under their own privacy policy, and we are not responsible for how they use it after the introduction.
We do not sell your personal information. We may also share information with hosting and software providers that help us run our website, and with legal or regulatory authorities where required by law.
Lawful basis We rely on your consent (given when you tick the consent box and submit the form) to introduce you to an accountancy partner. You can withdraw consent at any time by contacting us, although we cannot recall information already shared.
How your information is stored Your information may be stored securely using trusted third-party providers, including website hosting and secure storage systems. We take reasonable steps to protect it from unauthorised access, loss or misuse.
Data retention We keep your information only as long as necessary to provide the introduction service and meet legal obligations, then delete it.
Your rights Under UK data protection law you have the right to access your personal data, correct inaccurate data, request deletion, restrict or object to processing, and withdraw consent. To exercise any of these, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies Our website may use cookies to improve functionality and your experience.
Changes to this policy We may update this policy from time to time. The latest version will always be on our website.
Contact info@cloudnineaccountants.co.uk
